We believe that clarity helps create a sense of ease and trust from the very beginning. Below, you’ll find answers to common questions about scheduling, fees, insurance, and how our practice operates. If anything remains unclear, we welcome you to reach out—we’re here to help make the process feel straightforward and supportive.
Yes, we offer a 15-minute complimentary session. Please get in touch today to see how our team can help you.
Avita iCare provides intake and psychotherapy sessions as telehealth, which offers many scheduling and administrative conveniences. Please talk to your therapist to determine if this might be right for you or your child. Online therapy is available to all residents of New Jersey.
Sun: 9 AM–9 PM
Mon-Thurs: 9 AM–9 PM
Fri: 9 AM–4 PM
Sat: Closed
The typical average session length for an initial intake session is about 60 minutes and for regular follow-up sessions is 50 minutes.
However, at times they may end a few minutes early or run a few minutes longer.
Our clinicians work hard to accommodate clients’ scheduling needs, however, they may not be able to reschedule or extend the session if you are delayed. If you are running late, please email and/or call your clinician directly to notify them.
Our group practice specializes in providing psychotherapy and counseling and does not have a prescribing professional on staff. We will gladly coordinate medical care with your prescribing clinician while providing psychotherapy.
Avita iCare is a boutique group practice that provides treatment in the form of what is often referred to as “talk therapy,” which may involve a variety of clinical interventions and different types of supportive, cognitive, and behavioral therapies. Additionally, we provide biofeedback services to address many psychophysiological symptoms.
Avita iCare is a private group practice, with clinicians dedicated to helping their clients through difficult emotional times, however, we do not have the same infrastructure or staff, as clinics do, to address any emergencies. If you are experiencing a clinical emergency, please go to the closest Emergency Room or call 911. You can reach the NorthSTAR Mobile Crisis Unit at 1-866-260-8000. The national suicide hotline is 1-800-273-TALK (8255) or dial 988.
Avita iCare is contracted with a number of large and small health insurance plans, as an in-network provider. We also accept insurance out-of-network and will gladly submit for reimbursement on your behalf.
Avita iCare is a group practice with a number of experienced and talented clinicians. While each clinician may set their own per-session fees, on average our regular sessions may range from $100-$250. If you are experiencing financial distress and would like to discuss a special arrangement, many of our clinicians can offer a temporary “sliding scale” to accommodate.
We accept all forms of major credit cards (e.g., Visa, Mastercard, AmEx, Discover). We also accept FSA and HSA credit cards if they are processed by Visa or Mastercard.
In most cases, you will be given access to our secure portal to manage your payment method and add a credit card (or FSA/HSA card) number to keep on file so that any copayments, deductibles of self-pay fees can be collected at the time of services, or billed within the next few business days. At the start of treatment, clients agree to be responsible for maintaining a valid and fully funded card so as not to acquire a balance and not to interrupt the services.
Here is information about the Good Faith Estimate:
You have the right to a “Good Faith Estimate” that details the expense of your medical treatment.
Health care providers are required by law to provide an estimate of the price for medical items and services to individuals who do not have insurance or who do not use insurance.
You are entitled to a Good Faith Estimate for the total anticipated cost of any non-emergency items or services. This includes fees for medical tests, prescription drugs, equipment, and hospital stays.
Make sure you get a Good Faith Estimate in writing from your health care provider at least one working day before your medical treatment or item. You can also request a Good Faith Estimate from your health care practitioner, as well as any other provider you choose, before scheduling an item or service.
You have the right to dispute a bill that is at least $400 more than your Good Faith Estimate.
Make sure to save a copy of your Good Faith Estimate.
Visit www.cms.gov/nosurprises or contact 1-800-985-3059 if you have any questions or would like more information regarding your right to a Good Faith Estimate.